Thomas Hughes, CEO of Appeals Centre Europe, explains out-of-court dispute settlement bodies (ODS bodies) and the role they play in the Digital Services Act. 

We discuss Appeals Centre Europe’s first Transparency Report, which provides an initial glimpse into how Facebook, Instagram, TikTok, and YouTube are handling requests from ODS bodies. We cover some top line descriptives from the Centre’s first year: how many disputes were submitted, from which platform, and what types of content they were about. We also talk about ‘signposting’ and how the platforms are communicating their digital rights to users.