Crisis Communication

#171: Wikipedia Public Relations for Politics, Brands, and Crisis Communication, with Rhiannon Ruff

March 24, 2024 Digital Strategists

Rhiannon Ruff, Wikipedia Expert and Founding Partner at Lumino, discusses how politicians and brands can effectively manage their Wikipedia presence. We discuss why Wikipedia is important for Google Search and AI like ChatGPT, and how the tone, norms, and editors of Wikipedia make editing your own page difficult. Rhi shares her tips on how to manage a Wikipedia page in the right way, and why that’s crucial for politicians and political parties. 

 

Here’s a list of links discussed in the episode:

 

Rhi’s book on Wikipedia and Crisis Communications

Rhi’s column on Why Wikipedia can be a PR Problem for Political Campaigns

Stanford Internet Observatory Report on Wikipedia and Elections in British Columbia

A bit more on the infamous Alan MacMasters!

#87: Natural Language Processing with Social Media Data, with Dr. Leon Derczynski

July 28, 2019 Academics


Dr. Leon Derczynski, Assistant Professor of Computer Science at the IT University of Copenhagen, guests to discuss how natural language processing and computational linguistics can be applied to social media data.

We break down several of Dr. Derczynski’s EU-funded research projects, from detecting the informativeness of tweets in crisis communication to assessing the veracity of claims through comment patterns on Twitter and Reddit.

Dr. Derczynski also shares his thoughts on machine learning, artificial intelligence, and deepfake detection.

#66: Crisis Communication, Social Media, and European Political Campaigning, with Marco Ricorda

December 16, 2018 Digital Strategists

Marco Ricorda, Social Media Manager for the European Parliament’s President, joins the podcast to discuss livestreaming from the Parliament during last week’s terrorist attack in Strasbourg. From there, we discuss the state of digital campaigning in European politics, the role of data and data analysis for social media campaigns, and the upcoming 2019 European Parliament elections.

Check out the EuroPCom Podcast!
Here’s Marco’s Medium post discussed in the episode.

#35: Character Assassination, Reputation Politics, and Social Media in Russia, with Sergei Samoilenko

September 18, 2017 Academics

Sergei Samoilenko, co-founder of the Character Assassination and Reputation Politics (CARP) Research Lab at George Mason University, shares his insights on how social media is used as a tool for defamation and crisis communication. We also discuss the state of the internet and social media in Russia, bots and trolls, and the Ukranian crisis.

Check out their report: Character Assassination in Theory and Practice.

Don’t miss Tom Moylan’s review of the podcast, and please take 5 minutes for the audience survey!